Spare – Crew Management Centre/Customer Service Unit/Janitor

Opportunity Reference #
North Bay
Posting Date
Closing Date
Time Sensitive


POSITION:                 Spare – Crew Management Centre/Customer Service Unit/Janitor          

DIVISION:                  Rail Transportation

LOCATION:                North Bay       

REFERENCE :           100-29-21       


Under direction of the Supervisor, Crew Management Centre, the spare will provide relief as needed to the Crew Management Centre, Customer Service Unit and Terminal Support Workers.


  • Provides relief for the Crew Management Centre, Customer Service Unit and Terminal Support Worker
  • Responsible for calling all train crew employees (USW-Agreement #8) on the system including Freight and Passenger Trains, all Yard Assignments, Recrew, Rescue, Work Trains and away from home crew calling
  • Tracks and records train crew employee mileage
  • Responsible for tracking Work/Rest hours of duty   
  • Advertising and awarding temporary/permanent train crew job vacancies
  • Maintains crew calling books manually/electronically
  • Provides information to individual train crew employees by telephone, fax, electronic format
  • Staff record keeping
  • Maintain timely accurate railcar event records in the RMI system (including received and delivered interchanges, placements, releases, pulls, delays, holds, rejects, bad orders, arrivals and departures) through various methods of communicating with other internal departments, local customers and interchanging railroads
  • Provide operating crew with switching requirements (for local customers/mechanical bad order repairs and releases)
  • Ensure the communication of timely and accurate yard inventory through communication with yard operating crews and by conducting an occasional audit of the yard (yard check) and participate in group reviews for improvement
  • Assist in the formalizing of processes,  communication methods and paths particular to the North Bay Operation
  • Cleans and scales cars
  • Performs janitorial duties and maintains car cleaning records
  • Performs other related duties as required



  • Completion of secondary school or recognized equivalent required. 
  • Must have a sound working knowledge of computers with strong keyboarding skills
  • Excellent interpersonal, oral and written communication skills, as well as, organizing and time management skills
  • Ability to meet strict deadlines
  • Available for shift work
  • Committed to Company Health and Safety
  • Railway experience would be an asset

CLOSING DATE:  June 14, 2020 no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number to:


Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.